Raise a grievance
Contents
Grievance Officer
| Name | Asha Tyagi |
|---|---|
| onboarding@rhytmelo.com | |
| Address | Saket Road, Muzaffarnagar, Uttar Pradesh 251001 |
Our commitment
We acknowledge within 2 working days and aim to resolve within 15 days. If you’re not satisfied, you may complain to the Data Protection Board of India.
What a complaint must include
- Your name.
- An email or phone number we can reply to.
- What it’s about (for example your personal data, a payment, or something on this website).
- What happened, and when.
- What you’d like us to do.
Use the form on this page, or write to onboarding@rhytmelo.com with the same details.
Legal basis
We appoint a Grievance Officer and handle complaints under the Digital Personal Data Protection Act, 2023 (sections 8(10) and 13) and rule 5(9) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which requires a grievance to be resolved within one month.