Privacy policy
Contents
We use what you send us to answer you. Marketing only with your consent. Calls may be recorded, and we tell you first. You can see, fix or delete your data, and complain to our Grievance Officer.
The summary helps you read the policy. The full text below is what applies.
Who we are
This website is run by Rhytmelo Designs (proprietor: Asha Tyagi), a sole proprietorship registered in India. We decide why and how your personal data is used, so we are the “Data Fiduciary” under the Digital Personal Data Protection Act, 2023 (DPDP Act).
| Business | Rhytmelo Designs (proprietor: Asha Tyagi) |
|---|---|
| GSTIN | 09AESPT6631C1Z3 (Uttar Pradesh) |
| Registered address | 362, Near Peer Wali Gali, Muzaffarnagar, Uttar Pradesh 251001 |
| [email protected] | |
| Phone | +91 9899885363 |
What we collect
- What you type into our forms: name, work email, phone, company and your message.
- Email and phone conversations with us.
- Notes we take on calls with you.
- Call recordings and transcripts, where a call is recorded (see section 5).
- Analytics and cookie data about how you use this site, only if you allow it (see our cookie policy).
- Data in your store or systems that we can see while we work on a project for you, such as customer or order records. For that data you are the Data Fiduciary and we act on your instructions under our contract with you.
Why we use it
| Use | Basis |
|---|---|
| Inquiry and contact forms | To answer you. You sent us the data for that purpose (DPDP Act s.7(a)). |
| Calls, proposals and projects | To prepare and deliver the work you asked for. |
| Newsletters and marketing | Only with your consent. |
| Analytics and marketing cookies | Only with your consent. |
| Invoices and tax records | Because the law requires us to keep them. |
How we contact businesses
We use business contact details from business-data providers and public professional sources to contact people about our services. Every email has an unsubscribe link, which we honour promptly.
We use work contact details only, never personal ones. If you don’t want to hear from us, use the unsubscribe link or write to us and we will stop.
Call recordings
Calls may be recorded or transcribed. We announce this at the start of each call, and you can object. If you object, we don’t record that call.
Consent, and how to withdraw it
Where we rely on your consent, we ask for it clearly and separately, and it is never a condition of sending a form. You can withdraw it as easily as you gave it: use the unsubscribe link in any email, change your cookie settings, or write to us. Withdrawing consent doesn’t affect what we did before you withdrew it.
Transfers outside India
Some of our tools are hosted outside India, and we work with clients outside India. Personal data may therefore be processed abroad. We don’t transfer personal data to any country the Government of India has restricted under the DPDP Act.
How long we keep data, and security
We keep personal data only as long as we need it for the purpose it was collected for. Enquiries that don’t turn into work are deleted within 12 months. Contracts, invoices and tax records are kept for as long as the law requires.
We protect data with access limited to named people, two-factor authentication where available, and encryption where feasible.
Your rights
Under the DPDP Act you can ask us to:
- tell you what personal data we hold about you and how we use it (access);
- correct or complete it (correction);
- delete it, unless the law requires us to keep it (erasure);
- resolve a complaint (grievance); and
- nominate someone to exercise these rights for you if you die or can’t act yourself (nomination).
To use any of these rights, raise a request with our Grievance Officer.
Children
Our site and services are for businesses. We don’t knowingly collect personal data of anyone under 18. If we learn we have, we delete it.
Data breaches
If a personal data breach affects you, we’ll tell you and the Data Protection Board as the law requires.
Contact and Grievance Officer
Questions about this policy go to [email protected] or +91 9899885363. Complaints go to our Grievance Officer, Asha Tyagi. See Grievances for how to raise one and how quickly we respond.
If we change this policy, we update the date and version at the top, and earlier versions stay readable below.