Sell where your customers already talk.
For brands whose customers already live in WhatsApp. Catalogue, cart and checkout inside WhatsApp.
- Timeline
- 4–8 wks
- Team
- 2–3
- From
- Scoped after a call
- Platforms
- WhatsApp Business API
ProblemSound familiar?
- Orders taken by hand in chat
- Abandoned carts with no follow-up
- Support and sales on one phone
We engineerWhat we engineer
WhatsApp flows connected to your catalogue and order system, with automated recovery and a human handover.
ArchitectureTypical architecture
- WhatsApp Business API
- Flow engine
- Catalogue + cart
- OMS / CRM
CapabilitiesCapabilities
- Catalogue messages
- Cart recovery flows
- Order status automation
- Agent handover
DeliverablesDeliverables
- Live WhatsApp flows
- Recovery automations
- Reporting
ProcessProcess
Discover
We learn the business before the brief: the metric that matters, the constraints, the people involved.
- Kick-off workshop with your decision-makers
- Access to analytics, code and tools
- Agree the one metric this work must move
- Kick-off notes and a shared goal
- Access checklist
- Named pod lead
We learn the business before the brief: the metric that matters, the constraints, the people involved.
What happens- Kick-off workshop with your decision-makers
- Access to analytics, code and tools
- Agree the one metric this work must move
- Kick-off notes and a shared goal
- Access checklist
- Named pod lead
StackStack
WorkWork
Often. We regularly take the engineering layer while a brand or performance agency keeps creative and media. We agree on ownership in week one so nothing falls between teams.
Yes. Most commerce work can start as a productized sprint with a fixed price and fixed deliverables — see Programs. Larger rebuilds are scoped after an audit.
Programs →Always a duplicate theme or staging environment first. Nothing reaches production without a review and a rollback plan.
Start with whatsapp commerce.