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How much does a project cost?
Every project gets a fixed quote after scoping. As a guide: the Website & Commerce Audit is $1,400 ($950 for a non-store site); a Fix Sprint is $3,500; business websites are typically $5,900–$11,700; Shopify stores from $11,700 (typically $11,700–$18,800); Shopify Plus from $28,200. Retainers start from $2,100 a month. Custom software and headless commerce are quoted after a paid audit. Programs →
Can I get a refund?
Yes, in the cases our refund policy sets out. An audit cancelled before we start is refunded in full. A project can be cancelled with 15 days' written notice: we keep the value of work done (at least 20% of the total, which covers set-up) and refund the rest within 15 working days of approval. Refunds and cancellation →
Can we buy a fixed-scope sprint?
Yes. Most commerce work can start as a productized sprint with a fixed price and fixed deliverables — see Programs. Larger rebuilds are scoped after an audit. Programs →

