Question 1

What's in an audit?

Accepted Answer

A paid review of your website or store: speed, checkout, tracking, SEO, code and platform setup. You get a written report ranking what's costing you sales or speed, with the fixes in priority order. It's yours to act on, with or without us. NO COMMITMENT

Question 2

Is the audit fee credited if we go ahead?

Accepted Answer

Yes, once. If you sign a build, a Fix Sprint, a software project or a retainer with a 3-month minimum within 60 days of the day we deliver the report, the full audit fee is credited against it.

Question 3

Do you need access to our store or systems?

Accepted Answer

Usually read-only or collaborator access to your store, analytics and code, as listed in the proposal. You grant it, you can revoke it at any time, and we never ask you to share a password.

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